Terms & Conditions

Last Updated: September 2026

Welcome to MyMEPHUB.

These Terms & Conditions govern your access to and use of the MyMEPHUB website, online courses, engineering services, design services, consultancy services, technical reviews, digital content, and any other services offered through the website.

By accessing our website, purchasing a course or service, submitting a request, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About MyMEPHUB

MyMEPHUB is an engineering education and professional services platform providing services related to Mechanical, Electrical, Plumbing (MEP), HVAC, and associated building services.

Our services may include, but are not limited to:

The exact scope, deliverables, fees, and conditions of each service will be agreed upon before the service begins.

2. Online Courses

MyMEPHUB provides online educational courses covering HVAC, MEP engineering, design, supervision, chilled water systems, and related technical subjects.

Course content is provided for educational and professional development purposes.

Purchasing a course provides the customer with a personal right to access and use the course content according to the applicable course access conditions.

3. Course Account and Access

Where an account is required, the customer must provide accurate and complete information.

The customer is responsible for maintaining the confidentiality of their username and password.

Each course purchase is intended for the individual purchaser only.

You must not:

MyMEPHUB reserves the right to suspend or terminate access where unauthorized account sharing or misuse is identified.

4. Course Content and Intellectual Property

All course materials provided by MyMEPHUB are protected by applicable intellectual property laws.

This may include:

Purchasing a course does not transfer ownership of any intellectual property to the customer.

The customer receives a limited, personal, non-transferable right to use the materials for their own educational purposes.

Unless expressly authorized in writing, course content must not be copied, reproduced, recorded, redistributed, resold, published, or commercially exploited.

5. Engineering Design & Technical Services

MyMEPHUB may provide engineering and technical services including design, design review, calculations, technical documentation, consultancy, and related professional services.

The scope of each engineering service will be determined based on the specific project requirements and agreed deliverables.

Depending on the service, the customer may be required to provide accurate and complete project information, drawings, specifications, site information, existing conditions, authority requirements, and other relevant documentation.

The quality and accuracy of the final deliverables may depend on the accuracy and completeness of the information provided by the customer.

6. Design Services

Where MyMEPHUB provides engineering design services, the agreed scope shall specify, where applicable:

Any work outside the agreed scope may be treated as additional services and may be subject to additional fees.

7. Design Review Services

Where MyMEPHUB is engaged to review drawings, calculations, specifications, or engineering documents, the review will be performed based on the information and documents provided by the client and the agreed review scope.

A design review does not necessarily constitute a complete verification of every aspect of a project unless specifically included in the agreed scope.

The client remains responsible for ensuring that the final design is suitable for the intended project, complies with applicable requirements, and receives any required statutory or authority approvals.

8. Engineering Calculations

Engineering calculations prepared by MyMEPHUB will be based on the project information, assumptions, design criteria, standards, and requirements available at the time of preparation.

Where project conditions or design criteria change, calculations may require revision.

Any significant changes to the agreed design basis or project requirements may be considered additional work.

9. Codes, Standards and Authority Requirements

Engineering services may be performed with reference to applicable codes, standards, specifications, manufacturer requirements, and authority regulations relevant to the project.

Depending on the project location and scope, these may include recognized international standards and applicable local authority requirements.

The applicable requirements will depend on the project’s location, authority jurisdiction, contract requirements, and approved design criteria.

The client remains responsible for identifying and providing any project-specific requirements that must be incorporated into the services.

10. Professional Engineering Disclaimer

Engineering information, designs, calculations, reviews, and recommendations provided through MyMEPHUB are intended to support the agreed project scope.

Unless explicitly stated otherwise, the provision of a design or technical review through MyMEPHUB does not represent statutory approval, authority approval, or a guarantee that the relevant authority will approve the submitted design.

Where required by applicable regulations, the client must obtain approval from the relevant authorities and appoint appropriately licensed or authorized professionals.

11. Client Responsibilities

The client is responsible for providing accurate, complete, and current information required to perform the requested service.

The client shall promptly notify MyMEPHUB of any changes that may affect the agreed scope or deliverables.

MyMEPHUB shall not be responsible for errors, delays, or additional work resulting from incomplete, inaccurate, outdated, or misleading information supplied by the client.

12. Service Fees and Payment

The applicable fees for engineering services, consultancy, design, review services, and courses will be communicated to the customer before the service or purchase is confirmed.

Payment methods may include Credit/Debit Cards, PayPal, bank transfer, Instapay, or other payment methods made available by MyMEPHUB.

Customers should be required to provide a payment receipt or transaction confirmation through our official WhatsApp contact for course activation./contact/

Unless otherwise agreed in writing, work may commence after the required payment or agreed advance payment has been received.

Additional services or work outside the agreed scope may require additional payment.

13. Revisions and Additional Work

The number of revisions included in an engineering service will depend on the agreed scope.

Requests that materially change the original design basis, project requirements, scope, or deliverables may be considered additional work.

Additional work may be subject to additional fees and revised delivery timelines.

14. Delivery Times

Estimated delivery times will be communicated based on the agreed scope and the information available at the time of engagement.

Delivery times may be affected by:

Any revised timeline will be communicated where reasonably possible.

15. Refund and Cancellation Policy

Refund eligibility depends on the type of product or service purchased.

Online Courses

Because online courses involve digital content and access may be provided immediately after payment, course purchases may become non-refundable once access has been activated or course content has been accessed, except where required by applicable law or where otherwise stated in the applicable course policy.

Engineering Services

For engineering, design, consultancy, or review services, cancellation and refund terms may depend on the stage of work completed.

Where work has already commenced, fees may be non-refundable to the extent corresponding to services already performed or costs already incurred.

Specific projects may be subject to separate commercial terms or service agreements.

16. Confidentiality

MyMEPHUB will treat client-provided project information as confidential and will use such information for the purpose of providing the agreed services, subject to applicable law and any separate confidentiality agreement between the parties.

The client should clearly identify any information that is subject to specific confidentiality requirements.

17. Intellectual Property — Engineering Deliverables

Unless otherwise agreed in writing, ownership and permitted use of engineering deliverables shall be determined by the agreed commercial scope or service agreement.

Payment for an engineering service does not automatically grant the right to resell, reproduce, modify, distribute, or commercially exploit MyMEPHUB’s methodologies, templates, proprietary materials, or other intellectual property used in delivering the service.

Project-specific deliverables may be used by the client for the intended project subject to the agreed terms.

18. Third-Party Information and Software

Engineering services may require the use of third-party software, manufacturer information, technical data, standards, or other external resources.

MyMEPHUB does not guarantee the availability, accuracy, or continued compatibility of third-party systems or information outside our reasonable control.

19. Website Availability

We make reasonable efforts to maintain the availability and functionality of the MyMEPHUB website.

However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur due to maintenance, hosting issues, technical problems, internet service interruptions, security incidents, or circumstances beyond our reasonable control.

20. Prohibited Use

Users must not use MyMEPHUB or its services to:

21. Limitation of Liability

To the maximum extent permitted by applicable law, MyMEPHUB shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, courses, engineering services, or technical information.

MyMEPHUB shall not be responsible for consequences resulting from the use of engineering information without appropriate project-specific verification, professional supervision, statutory approval, or compliance with applicable laws and regulations.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

22. Changes to Services

MyMEPHUB reserves the right to modify, update, add, or remove courses, services, features, pricing, content, or website functionality.

Changes will not affect services or purchases already agreed upon unless otherwise required or agreed.

23. Changes to These Terms

MyMEPHUB may update these Terms & Conditions from time to time.

The updated version will be published on this page with the relevant “Last Updated” date.

Continued use of the website after the updated Terms have been published constitutes acceptance of the revised Terms, subject to applicable law.

24. Privacy

Your use of MyMEPHUB may also be subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and processed.

25. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations governing the relevant services and the operation of MyMEPHUB.

Where required, disputes shall be subject to the jurisdiction of the competent courts.

Specific engineering projects may also be governed by separate agreements containing additional commercial or contractual terms.

26. Contact Us

For questions regarding our courses, engineering services, payments, technical services, or these Terms & Conditions, please contact us through our official communication channels.

MyMEPHUB
Email: info@MyMEPHUB.com
WhatsApp: +20 111 614 2613
https://mymephub.com/contact/

By accessing our website, purchasing a course, or engaging MyMEPHUB for professional services, you acknowledge that you have read and agreed to these Terms & Conditions.

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